Sephora CRM Intern

London • UK

Thursday, March 20, 2025

Sephora, a prestigious beauty retailer and part of the LVMH conglomerate, is renowned for its innovative approach to beauty and customer engagement. With a global presence spanning 35 markets and 3,000 stores, Sephora is committed to empowering its employees and customers alike, fostering an environment where creativity and individuality are celebrated.

1. Assist in the delivery of business-as-usual email communications, including building, testing, audience segmentation, and scheduling.
2. Ensure email content and design align with the broader business strategy and adhere to email best practices.
3. Collaborate with design, content, and commercial teams to plan and execute emails on time and adapt them for local markets.
4. Implement A/B and multivariate tests to optimize email and app communications.
5. Update weekly and monthly CRM marketing reports, sharing insights with stakeholders and making data-driven recommendations.
6. Contribute ideas to enhance the CRM strategy, drawing from personal consumer experiences.
7. Support the CRM team in promoting a customer-first mindset across the business.

1. Valid right to work in the UK.

1. Strong organizational skills with the ability to work under pressure and meet tight deadlines.
2. Excellent communication skills and a collaborative mindset.
3. Impeccable attention to detail and a proactive approach to problem-solving.
4. Confidence to challenge the status quo and suggest improvements.
5. Strong data analysis skills with the ability to draw insights and recommendations.
6. Proficiency in Excel and/or Google Sheets.

No specific experience required, but a keen interest in digital marketing, data analysis, and CRM strategy is essential.

Sephora offers a dynamic work environment with opportunities for learning and development, personalized career plans, and the chance to work with talented leaders and teams. The company fosters a culture of innovation and inclusivity, empowering employees to be their best.

Sephora's culture is defined by its commitment to innovation, diversity, and inclusion. As part of the LVMH family, Sephora encourages creativity and individuality, providing a supportive environment where employees can thrive and contribute to the company's global impact.