Sephora CRM Coordinator

Mexico City • Mexico

Monday, May 19, 2025

Sephora, a distinguished member of the LVMH family, stands as a global leader in the beauty retail industry. Renowned for its innovative approach and commitment to diversity, Sephora empowers its teams to redefine the future of beauty. With a presence in over 35 markets and 3,000 stores worldwide, Sephora offers a dynamic environment where creativity and individuality are celebrated.

1. Manage and maintain the customer database, ensuring data quality, segmentation, and updates.
2. Collaborate with marketing, merchandising, digital, and retail teams to plan and execute multichannel marketing campaigns.
3. Implement workflow automation to optimize processes and enhance campaign efficiency.
4. Monitor and analyze marketing campaign performance, generating periodic reports on key metrics.
5. Develop audience segments based on demographic and sales behavior data for personalized messaging.
6. Ensure compliance with data privacy and protection policies.

1. Proficiency in CRM systems and data management.
2. Strong analytical skills for monitoring and reporting on campaign performance.
3. Ability to collaborate effectively with cross-functional teams.
4. Knowledge of data privacy regulations and compliance.

Experience in CRM management, marketing campaign execution, and data analysis is preferred.

Sephora offers a vibrant work environment with opportunities for professional growth and development through personalized career plans. Employees benefit from working alongside talented leaders and teams, with a focus on continuous learning and innovation.

Sephora fosters an inclusive and innovative culture where diversity is celebrated, and creativity is encouraged. As part of the LVMH group, Sephora is committed to reimagining the future of beauty through empowerment and collaboration.