Sephora Client Advisor Intern

Sephora is a leading global beauty retailer known for its curated product assortment, experiential stores and emphasis on client education. As part of the LVMH Group, Sephora participates in the Group’s talent and skills initiatives—providing exposure to maison-level retail standards and opportunities within a network of prestigious luxury brands.

1. Complete a 1,500-hour vocational programme combining 510 hours of classroom instruction, 150 hours of personal study and 840 hours of in-store internship within an LVMH Maison partner.
2. Participate in Master Classes, store visits and practical workshops delivered by LVMH sales experts to develop luxury sales techniques and client experience know-how.
3. Provide direct client service and support sales teams during the in-store internship: clienteling, product demonstrations, and customer follow-up.
4. Take part in role-plays, assessments and evaluation exercises designed to measure commercial aptitude and customer-service skills.
5. Apply theoretical learning to retail operations: merchandising basics, store standards, and point-of-sale procedures under the supervision of Maison mentors.

1. Italian Laurea Triennale (Bachelor’s degree) or internationally equivalent first-cycle degree.
2. Currently unemployed candidates are eligible (programme targeted at job seekers).
3. Excellent command of Italian and English at C1 level.
4. Basic knowledge of a third language — preferably Mandarin, Russian, Japanese, Thai, Korean or Arabic.
5. Strong interest in luxury goods, beauty and high-end customer service.

1. Client advising
2. Customer service excellence
3. Luxury sales techniques
4. Clienteling and relationship building
5. Retail operations and merchandising fundamentals
6. Role-play and assessment readiness
7. Product knowledge (beauty and luxury goods)
8. Italian (C1)
9. English (C1)
10. Basic Mandarin / Russian / Japanese / Thai / Korean / Arabic

No prior professional experience required; first professional experience or previous retail internships are advantageous but not mandatory.

Italian Laurea Triennale (Bachelor's degree) or equivalent.

The programme is delivered within the LVMH Istituto dei Mestieri d’Eccellenza framework, which prioritizes transmission of maison-level craftsmanship, customer excellence and mobility across luxury brands. Working with Sephora and partner Maisons offers a learning-focused environment where practical mentorship, masterclasses and in-store experience are core to professional development.