Sephora Cashier

São Paulo • Brazil

Tuesday, June 17, 2025

Sephora, a distinguished leader in the luxury cosmetics retail sector, is renowned for its innovation, creativity, and dedication to customer satisfaction. As a part of the illustrious LVMH group, Sephora offers a dynamic environment where employees play a pivotal role in shaping the future of beauty. Joining Sephora means becoming a part of a global community committed to redefining beauty standards.

1. Adhere to all customer service policies and procedures as outlined by Sephora.
2. Greet and assist customers with enthusiasm according to Sephora's service standards.
3. Acknowledge and respect the contributions of colleagues.
4. Contribute to a pleasant and organized work environment.
5. Accurately and efficiently complete transactions, including gift wrapping.
6. Handle returns and exchanges positively.
7. Engage customers in appropriate conversation during transactions.
8. Provide basic store and product information to customers as needed.
9. Encourage customer participation in satisfaction surveys.
10. Participate as a productive and motivated member of the store team.
11. Follow the LVMH Group's code of ethics and conduct.
12. Maintain awareness of Sephora's product display concepts at all times.
13. Ensure cleanliness and organization in the cashier area.
14. Assist in maintaining backstage standards: stock, lockers, kitchen, restrooms, etc.
15. Execute and comply with all Sephora policies and procedures.
16. Strive for excellence in the assigned area of responsibility.
17. Participate in supply control (packaging, bags, gifts, labels, etc.).
18. Quickly and accurately complete all tasks necessary for the assigned store function.
19. Contribute to maintaining store security standards.
20. Communicate area needs to the Supervisor.
21. Ensure compliance with sample policies and procedures.
22. Be aware of special events and merchandise promotions within the store.
23. Assist in reducing company expenses without compromising service and standards.
24. Perform cashier and operational functions daily, including returns/exchanges, supply needs communication, price adjustments, cash register opening procedures, cancellations, cash register closing procedures, employee transactions, and appropriate product packaging.
25. Complete all My Sephora Learning Trainings.
26. Seek additional training when necessary.
27. Assist in training new cashiers.

1. Previous experience as a cashier is desirable.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Experience with cash handling is desirable.
4. Basic computer knowledge is desirable.

Desirable previous experience as a cashier.

High school diploma or equivalent.

Sephora is proud to offer an inclusive workplace with equal opportunities for all. The company celebrates diversity and is committed to creating and promoting a respectful and inclusive environment for everyone.

Sephora fosters a culture of innovation and creativity, encouraging employees to grow and succeed. As part of the LVMH group, Sephora values diversity and inclusivity, providing a respectful and supportive environment for all team members.