Sephora Cashier

Rio de Janeiro • Brazil

Tuesday, July 15, 2025

Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its extensive selection of cosmetics and personal care products. As a leader in the beauty retail industry, Sephora is committed to providing exceptional customer service and fostering a dynamic work environment. Employees are encouraged to embody the brand's values of innovation, diversity, and excellence.

1. Adhere to all customer service policies and standards as per Sephora's procedures.
2. Greet and assist customers with enthusiasm, ensuring a positive shopping experience.
3. Complete transactions accurately and efficiently, including gift wrapping.
4. Handle returns and exchanges positively.
5. Engage customers in appropriate conversation during transactions.
6. Provide basic store and product information to customers as needed.
7. Encourage customer participation in satisfaction surveys.
8. Maintain cleanliness and organization in the cashier area.
9. Assist in maintaining backstage standards, including stock, cabinets, and common areas.
10. Execute and comply with all Sephora policies and procedures.
11. Participate in supply control, including packaging and labeling.
12. Communicate area needs to the Supervisor.
13. Ensure compliance with sample policies and procedures.
14. Assist in reducing company expenses without compromising service and standards.
15. Perform daily cashier and operational functions, including returns, exchanges, supply needs communication, price adjustments, and opening and closing procedures.
16. Complete all My Sephora Learning trainings and seek additional training as needed.
17. Assist in training new cashiers.

1. Previous cashier experience is desirable.
2. High school diploma or equivalent.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Experience with cash handling is desirable.
4. Basic computer skills are desirable.

Beginner level experience is acceptable, with a preference for previous cashier experience.

High school diploma or equivalent.

Employees benefit from a vibrant work environment, opportunities for professional growth, and alignment with Sephora's values of innovation and excellence.

Sephora fosters a collaborative and inclusive workplace culture where employees are encouraged to learn and grow. The brand values teamwork, proactivity, and ethical conduct, ensuring a supportive and dynamic environment for all staff members.