Sephora Cashier

Rio de Janeiro • Brazil

Wednesday, February 26, 2025

Sephora, a leading beauty retailer, is part of the prestigious LVMH group, renowned for its commitment to luxury and innovation. As an employer, Sephora inspires its clientele, empowers its teams, and fosters an environment that celebrates diversity and individuality. With a global presence, Sephora is dedicated to reimagining the future of beauty, valuing the extraordinary in everyone.

1. Adhere to all customer service policies and procedures as outlined by Sephora.
2. Greet and assist all customers with enthusiasm and professionalism.
3. Acknowledge and respect the contributions of colleagues.
4. Contribute to a pleasant and organized work environment.
5. Accurately and efficiently complete transactions, including gift wrapping.
6. Handle returns and exchanges positively.
7. Engage customers in appropriate conversation during transactions.
8. Provide basic store and product information as needed.
9. Encourage customer participation in satisfaction surveys.
10. Participate as a productive and motivated team member.
11. Follow the LVMH group code of ethics and conduct.
12. Maintain awareness of Sephora's product display concepts.
13. Ensure cleanliness and organization in the cashier area.
14. Assist in maintaining backstage standards: stock, lockers, kitchen, restrooms, etc.
15. Execute and comply with all Sephora policies and procedures.
16. Strive for excellence in assigned areas of responsibility.
17. Participate in supply control (packaging, bags, gifts, labels, etc.).
18. Quickly and accurately complete all necessary tasks for assigned store functions.
19. Contribute to maintaining store safety standards.
20. Communicate area needs to the Supervisor.
21. Ensure compliance with sample policies and procedures.
22. Stay informed about special events and merchandise promotions.
23. Assist in reducing company expenses without compromising service and standards.
24. Perform daily cashier and operational functions: returns/exchanges, supply needs communication, price adjustments, cash register opening procedures, cancellations, cash register closing procedures, employee transactions, and appropriate product packaging.
25. Complete all My Sephora Learning training.
26. Seek additional training as needed.
27. Assist in training new cashiers.

1. High school diploma or equivalent.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Experience with cash handling/cash register is desirable.
4. Basic computer skills are desirable.

Previous experience as a cashier is desirable.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture that encourages creativity and innovation. As part of the LVMH family, employees enjoy a global impact and the chance to be part of a diverse and inclusive workplace.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment for all employees. With a disruptive spirit and a commitment to innovation, Sephora encourages its team members to unleash their creativity and be their authentic selves, contributing to the reimagining of beauty's future.