Sephora Cashier

Ribeirão Prêto • Brazil

Friday, January 17, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to retail, Sephora offers a unique shopping experience with a diverse range of beauty products. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace where creativity and collaboration thrive.

1. Adhere to all customer service policies and procedures as per Sephora standards.
2. Greet and assist customers with enthusiasm, in line with Sephora's service protocols.
3. Accurately and efficiently process transactions, including gift wrapping.
4. Handle returns and exchanges positively.
5. Engage customers in appropriate conversation during transactions.
6. Provide basic store and product information to customers as needed.
7. Encourage customer participation in satisfaction surveys.
8. Maintain cleanliness and organization in the cashier area.
9. Assist in maintaining backstage standards: stock, lockers, kitchen, restrooms, etc.
10. Execute all Sephora policies and procedures with precision.
11. Contribute to maintaining store safety standards.
12. Communicate area needs to the Supervisor.
13. Ensure compliance with sample policies and procedures.
14. Assist in reducing company expenses without compromising service and standards.
15. Perform daily cashier and operational functions, including opening and closing procedures, returns/exchanges, and supply needs communication.
16. Complete all My Sephora Learning training modules and seek additional training when necessary.
17. Assist in training new cashiers.

1. High school diploma or equivalent.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Basic computer skills are desirable.

Previous experience as a cashier is desirable.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for career advancement and professional development within the LVMH group.

Sephora fosters a collaborative and inclusive work environment, encouraging employees to express their creativity and passion for beauty. The company values teamwork, ethical conduct, and a commitment to delivering exceptional customer service.