Sephora Campaign Operations Manager

Sephora, a leader in the beauty retail industry and a part of the prestigious LVMH group, is renowned for its commitment to innovation and excellence. With a global presence, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora is dedicated to empowering its employees, fostering an inclusive culture, and providing opportunities for professional growth.

1. Oversee the development and implementation of multi-channel marketing strategies.
2. Collaborate with Senior Manager, Tech Enablement to enhance marketing initiatives.
3. Serve as a technical CRM expert, utilizing SQL and platforms such as Optimove, Braze, Salesforce Marketing Cloud, and Azure Databricks.
4. Bridge communication between marketing strategists, channel partners, and technical teams.
5. Craft and execute client journeys, identifying optimization opportunities.
6. Collaborate with teams such as Personalization & CRM Strategy, Analytics, and Marketing Channels to establish impactful marketing initiatives.
7. Drive omni-channel campaign execution and promote client-first thinking.
8. Translate marketing requests into logical client journeys leveraging MarTech capabilities.
9. Identify process improvements and journey strategy opportunities.
10. Adapt to changing business needs and strategize for test initiatives.
11. Collaborate with tech partners to optimize toolsets and resolve blockers.
12. Leverage insights from Data Science, Marketing Effectiveness, and Analytics teams for new opportunities.

1. 4–6+ years in Marketing Operations, MarTech, or Lifecycle Marketing.
2. Expertise in building multi-channel client journeys, audience segmentation, and marketing automation.
3. Proven ability to manage multiple projects with strong attention to detail.
4. Hands-on experience with Marketing Automation platforms.
5. Strong analytical and problem-solving skills.
6. Excellent interpersonal and communication skills.
7. Experience in highly cross-functional or matrixed organizations.

1. Marketing Automation & MarTech expertise
2. Data-driven decision-making
3. Project management and organizational excellence
4. Strategic thinking and adaptability
5. Strong collaboration and stakeholder management
6. Technical proficiency with marketing tools and platforms

4–6+ years in Marketing Operations, MarTech, or Lifecycle Marketing, with a focus on multi-channel client journeys and marketing automation.

Bachelor’s degree in Marketing, Business, or related field (preferred).

The annual base salary range for this position is $110,840.00 - $135,000.00, with potential eligibility for bonuses.

Sephora offers comprehensive health, dental, and vision plans, a superior 401(k) plan, various paid time off programs, employee discounts, life and disability insurance, flexible spending accounts, and an employee referral bonus program.

Sephora fosters an inclusive and innovative culture where diversity is celebrated. As part of the LVMH family, Sephora encourages creativity and empowers employees to be their best. The company is committed to reimagining the future of beauty and provides a supportive environment for professional development.