Sephora Business Development and Merchandising Operations Director

Dubai • UAE

Monday, January 5, 2026

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a unique shopping experience with a diverse range of products from both established and emerging brands. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Lead the strategic process for merchandising operations, ensuring alignment with overall business objectives.
2. Drive merchandising animation both online and offline through cross-functional collaboration.
3. Streamline workflows and improve processes for omni-channel collaterals, including gifting and rewards.
4. Ensure timely execution of annual omni-channel animation calendars and category initiatives.
5. Oversee the end-to-end process for gifting and rewards across e-commerce and brick-and-mortar channels.
6. Negotiate and structure partnership agreements to enhance brand portfolio performance and profitability.
7. Develop and execute comprehensive revenue and growth strategies aligned with company goals.
8. Identify new revenue streams and report performance to the executive committee.
9. Manage space planning, including store layouts and zoning, to optimize sales and customer experience.
10. Build and maintain executive dashboards for performance insights and analytics.
11. Lead and develop a high-performing team, promoting a collaborative and results-driven culture.

1. Strong financial acumen and commercial analysis skills.
2. Deep understanding of omni-channel retail, preferably in the beauty industry.
3. Excellent communication, leadership, and stakeholder management skills.
4. Strong problem-solving abilities with a data-driven approach to decision making.

1. Strategic thinking and commercial acumen.
2. Leadership and team development.
3. Relationship building and negotiation.
4. Operational excellence and process optimization.
5. Analytical and insight-driven decision making.
6. Adaptability in a fast-paced, dynamic environment.

Minimum of 10 years of experience in a relevant field.

Sephora offers a comprehensive benefits package that includes health and wellness programs, employee discounts, and opportunities for professional development and career advancement.

Sephora's workplace culture is characterized by innovation, inclusivity, and a commitment to excellence. Employees are encouraged to think creatively and are supported in their professional development. The company values diversity and fosters an environment where all team members can thrive.