Sephora Beauty Specialist (Supervisor)

Sephora is a global prestige beauty retailer and a member of the LVMH Group, renowned for its curated assortment of prestige and emerging brands alongside its own Sephora Collection. The brand is recognized for innovation in retail experience, a strong omnichannel presence and a commitment to diversity, inclusion and continuous learning for its teams.

1. Manage the sales floor for one or more core product categories (makeup, skincare, fragrance, Sephora Collection), ensuring visual merchandising and product availability meet brand standards.
2. Act as a conduit between the Store Manager and Beauty Advisor team, translating strategic priorities into daily execution.
3. Support Store Managers in implementing commercial and HR strategies, including staff planning and performance follow-up.
4. Monitor, analyse and report team KPIs and budgets; motivate the team to achieve sales, conversion and product-mix objectives.
5. Coordinate commercial and organisational activities such as promotions, product launches, CRM campaigns and in-store events.
6. Oversee stockroom operations and inventory levels, aligning replenishment cycles with merchandising plans.
7. Implement company procedures and commercial policies (pricing, promotions, safety and regulatory requirements).
8. Onboard, train and coach new hires; support career development and performance management within the team.
9. Foster open, trust-based relationships across store teams and with wider organisational stakeholders to promote collaboration and recognition.

1. Minimum 3–4 years' experience in retail leadership roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) — ideally in dynamic, multinational retail environments.
2. Proven ability to manage and motivate front-line teams to deliver commercial targets and excellent customer experience.
3. Solid understanding of commercial KPIs, daily reporting and basic budget oversight.
4. Strong organisational skills with experience coordinating promotions, events and product launches.
5. Adaptability, resilience and a proactive, results-oriented approach.

1. KPI analysis
2. Budget management
3. CRM campaigns
4. Stockroom management
5. Merchandising
6. Promotions and events coordination
7. Training and coaching
8. Safety and regulatory compliance
9. Team leadership
10. Customer relationship building

Minimum 3–4 years in similar supervisory or assistant management roles within fast-paced retail, preferably in multinational or prestige beauty contexts.

High school diploma or equivalent; vocational qualification in retail, cosmetology or a related discipline preferred.

Competitive tailored welfare offers; complimentary beauty product gifts; employee discounts on Sephora and LVMH products.

Sephora cultivates an inclusive, diverse and high-energy retail culture where authenticity and collaborative achievement are prized. The company emphasises empowerment, continuous learning and visible recognition, with frequent team events and initiatives that connect commercial work to social and environmental impact.