Sephora Beauty Services Team Leader

Montreal • Canada

Friday, August 8, 2025

Sephora, a distinguished brand under the LVMH conglomerate, is renowned for its innovative approach to beauty retailing. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. Employees are encouraged to grow and develop within the company, benefiting from the vast resources and opportunities provided by the LVMH group.

1. Ensure the implementation of Sephora's sales model by beauty advisors, addressing issues promptly and collaborating with the operations team to maintain merchandising standards and adequate stock levels.
2. Maintain a performance-driven culture by identifying performance management situations and providing timely feedback.
3. Contribute to the training and development of service specialists, participating in regular follow-up meetings.
4. Support comprehensive team training on interactive technologies available to clients.
5. Assist in organizing in-store events to achieve store objectives and meet client needs.
6. Understand the performance of Beauty Services and store business opportunities, ensuring appropriate zone allocation to meet client needs.
7. Evaluate overall store sales performance, Beauty Studio success, adherence to internal policies, team engagement, and other factors.

1. 1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

1. Proficiency in verbal and written communication with the ability to influence business partners at all levels.
2. Customer-centric approach with a focus on delivering exceptional services.
3. Experience in managing and developing a diverse team to drive sales and provide outstanding customer service.

Minimum 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

Sephora offers a competitive salary, product discounts, gratis items, exclusive brand events, comprehensive health and life insurance benefits with customizable coverage options, and paid time off. Employees also have access to training and internal mobility opportunities across Canada, as well as LVMH programs and job opportunities.

Sephora fosters an inclusive and dynamic workplace culture that values creativity, diversity, and personal growth. The company encourages employees to pursue their career goals and supports them with extensive training and development opportunities. Sephora's commitment to innovation and excellence is reflected in its vibrant work environment and dedication to customer satisfaction.