Sephora Beauty Services Team Leader

Laval • Canada

Friday, August 8, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury products and exceptional service. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where innovation and creativity are encouraged. Employees are empowered to grow and succeed within the company, benefiting from the extensive resources and opportunities provided by the LVMH group.

1. Ensure the implementation of Sephora's sales model by beauty advisors and address issues promptly.
2. Collaborate with the operations team to maintain merchandising standards and adequate stock levels.
3. Identify performance management situations and provide timely feedback.
4. Contribute to the training and skill development of service specialists and participate in regular follow-up meetings.
5. Support comprehensive training on interactive technologies available to clients.
6. Assist in organizing in-store events to meet store objectives and client needs.
7. Understand the performance of Beauty Services and business opportunities within the store.
8. Evaluate overall store sales performance, adherence to internal policies, team engagement, and other factors.

1. 1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
2. Proficiency in verbal and written communication with the ability to influence business partners at all levels.
3. Customer-focused with a commitment to delivering exceptional service.
4. Experience in managing and developing a diverse team to drive sales and provide outstanding customer service.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Ability to work in a fast-paced, dynamic environment.
4. Proficiency in using interactive technology and tools.

Minimum of 3 years in a similar role within a high-volume retail environment or equivalent internal experience.

Sephora offers a competitive salary, product discounts, free items, and exclusive brand events. Employees have access to comprehensive health and life insurance benefits, customizable coverage options, and paid leave. Sephora invests in education and development, promoting internal mobility across Canada, and offers access to LVMH's programs and job opportunities.

Sephora's workplace culture is vibrant and inclusive, emphasizing innovation and creativity. The company values diverse backgrounds and experiences, encouraging employees to bring their unique perspectives to the table. Sephora supports career growth and development, providing a supportive environment where employees can thrive and achieve their professional goals.