Sephora Beauty Services Manager

Sephora, a leader in the beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora is dedicated to fostering an inclusive and empowering environment, where diversity is celebrated and employees are encouraged to unlock their full potential. The company is committed to providing exceptional career development opportunities and a supportive workplace culture.

1. Oversee daily operations of the Beauty, Skincare, and Fragrance Studio, ensuring high-quality service delivery.
2. Drive the strategy and execution of personalized client services, including makeup applications and skincare treatments.
3. Collaborate with brand partners to plan and execute in-store classes and events.
4. Coach and develop the Paid-Service Beauty Advisor team to enhance client experiences.
5. Manage the Online Reservation system to optimize Beauty Advisors' availability and class scheduling.
6. Ensure effective management of in-store events to maximize client engagement and sales.
7. Facilitate the training and certification process for Beauty Advisors, enhancing their artistry skills.
8. Participate in performance management and provide timely feedback for improvement.
9. Act as Manager on Duty, engaging with clients and Beauty Advisors to ensure a seamless in-store experience.

1. Minimum of 2-4 years of management experience in beauty, retail, or customer service industries.
2. Proven track record in coaching teams and a passion for training and development.
3. Entrepreneurial mindset with experience in generating business or executing community-focused events.

1. Excellent time management and organizational skills.
2. Strong leadership and team development abilities.
3. Proficiency in leveraging technology to enhance client services.

2-4 years of management experience in beauty, retail, or customer service industries.

Competitive salary range from $54,800 to $68,500, based on location, internal equity, and experience.

Sephora offers product discounts, exclusive brand events, extended health and life insurance benefits, customizable coverage options, and paid time off. Employees also benefit from LVMH programs and career opportunities.

Sephora is committed to creating an inclusive, diverse, and representative workplace. The company values transparency and efficiency, utilizing AI technologies in its recruitment process to ensure fair and unbiased candidate evaluation. Sephora encourages a culture of belonging, growth, and career development, fostering an environment where every individual can thrive.