Sephora Beauty Consultant

Sephora, a trailblazer in the prestige beauty retail industry, has been redefining beauty standards since its founding in Limoges, France, in 1969. As a member of the LVMH Group since 1997, Sephora is renowned for its commitment to diversity, inclusivity, and innovation. With a presence in 35 countries and a workforce of 56,000, Sephora connects customers with an unparalleled range of nearly 500 beauty brands, including its own Sephora Collection. The company fosters a vibrant community where beauty is celebrated in all its forms.

1. Ensure customer satisfaction and gather feedback to enhance service quality.
2. Drive staff productivity and engagement to meet organizational goals.
3. Manage stock availability and ensure efficient replenishment processes.
4. Adhere to operational routines and compliance standards.
5. Achieve sales turnover targets and develop the beauty category.
6. Monitor and control key retail figures such as conversion rates and average basket values.
7. Conduct scheduled inventory checks and manage stock levels.
8. Support beauty classes and provide short services across all departments.
9. Maintain product presentation in line with visual merchandising guidelines.
10. Ensure sales floor is fully stocked and prepare products for sale.
11. Clean and organize sales floor furniture and products.
12. Assist with merchandising updates and inventory processes.
13. Operate cash register and handle additional daily business tasks.

1. Experience or interest in the beauty, cosmetics, retail, fashion, or gastronomy sectors.
2. First-hand experience in retail, customer advising, and interaction.
3. Fluency in English or the native language of the country.

1. Strong communication skills with customers.
2. Organized, reliable, and communicative.
3. Team spirit with an open, motivating, and friendly demeanor.
4. Knowledge of the beauty industry and current trends.

Beginner level experience in retail or customer service is required.

Sephora offers a community where authenticity is celebrated, and differences are embraced. Employees are empowered with opportunities for learning, growth, and leadership, fostering a fulfilling work environment.

Sephora prides itself on a culture of empowerment, learning, and growth, where employees are encouraged to innovate and lead. The company is committed to diversity and inclusivity, creating a welcoming environment for all.