Sephora Beauty Consultant

Sephora, a trailblazer in the prestige beauty retail industry since 1969, is part of the esteemed LVMH Group. Renowned for its innovative approach, Sephora champions a world of inspiration and inclusion, offering a diverse range of beauty products. With a presence in 35 countries and a workforce of 56,000, Sephora connects customers with nearly 500 curated brands, fostering a passionate beauty community.

1. Ensure customer satisfaction and gather feedback to enhance service quality.
2. Maximize staff productivity and engagement through effective management.
3. Maintain stock availability and ensure efficient replenishment processes.
4. Adhere to operational routines and compliance standards.
5. Achieve turnover targets and contribute to category development.
6. Monitor and control retail key figures such as MS, IPT, AVB, and CR.
7. Conduct scheduled inventory checks and manage sickness and employee turnover rates.
8. Provide short services across all departments and support beauty classes.
9. Ensure product presentation aligns with visual merchandising specifications.
10. Maintain assortment and merchandise, ensuring sales floor readiness.
11. Clean and organize sales floor furniture and products.
12. Manage warehousing and stocking of goods both in the warehouse and on the sales floor.
13. Assist with merchandising updates and conduct inventories.
14. Operate cash register and perform additional daily business tasks.

1. Comparable experience or interest in the beauty, cosmetics, retail, fashion, or gastronomy sector.
2. First experience in retail and customer advisory roles.

1. Excellent communication skills with customers.
2. Good knowledge of the beauty industry and current trends.
3. Fluency in English or the native language of the country.
4. Strong organizational and team spirit skills.
5. Open, motivating, and friendly demeanor.

Beginner level experience in retail or customer service roles.

Sephora offers a rewarding compensation package, generous time off, a 4-day workweek, staff discounts, fitness partnerships, and a robust company pension plan. The company supports continuous learning through dedicated training and further education opportunities.

Sephora fosters a culture of empowerment, learning, and growth, embracing authenticity and diversity. The company provides tools, space, and opportunities for innovation and leadership, ensuring a fulfilling work environment where every action makes a difference.