Sephora Beauty Consultant

Sephora, a trailblazer in the prestige beauty retail sector, is a part of the esteemed LVMH Group. Since its establishment in 1969 in Limoges, France, Sephora has continuously redefined beauty retailing, fostering a world of inspiration and inclusion. With a presence in 35 countries and a workforce of 56,000, Sephora connects customers with nearly 500 beauty brands, offering an unparalleled range of products. The brand is committed to diversity, inclusivity, and empowering individuals to celebrate their unique beauty.

1. Ensure customer satisfaction and gather feedback to enhance service quality.
2. Drive staff productivity and engagement to meet operational goals.
3. Manage stock availability and ensure efficient replenishment processes.
4. Adhere to operational routines and compliance standards.
5. Achieve turnover targets and contribute to category development.
6. Monitor and control key retail figures such as MS, IPT, AVB, and CR.
7. Conduct scheduled inventory checks and manage employee turnover.
8. Support beauty classes and provide short services across departments.
9. Maintain product presentation in line with visual merchandising guidelines.
10. Ensure the sales floor is fully stocked and prepared for customers.
11. Clean and maintain furniture and products on the sales floor.
12. Manage warehousing and stocking of goods.
13. Assist with merchandising updates and inventory tasks.
14. Operate the cash register and handle daily business tasks.

1. Fluent in English or the native language of the country.
2. Experience or interest in beauty, cosmetics, retail, fashion, or gastronomy.
3. First experience in retail and customer advisory roles.

1. Excellent communication skills with customers.
2. Strong organizational and reliability skills.
3. Team spirit with an open, motivating, and friendly demeanor.
4. Knowledge of beauty industry trends.
5. People-oriented with creativity and innovation drive.

Beginner level experience in retail or customer service, particularly in beauty or related sectors.

Sephora offers a culture of empowerment, learning, and growth, providing tools and opportunities for personal and professional development. Employees are part of a community that values authenticity and diversity, contributing to a fulfilling work environment.

Sephora fosters a culture where authenticity is embraced, and the diversity of its employees fuels collective success. The company is dedicated to creating an inclusive environment, empowering individuals to innovate and lead within the beauty industry.