Sephora Beauty Consultant

Sephora, a distinguished member of the LVMH Group since 1997, has been a trailblazer in the prestige beauty retail industry since its founding in 1969 in Limoges, France. Renowned for its commitment to diversity, inclusivity, and innovation, Sephora operates in 35 countries with a workforce of 56,000 employees. The brand connects customers with an extensive range of nearly 500 curated beauty brands, including its own Sephora Collection, offering a diverse array of products from fragrances to skincare. Sephora is dedicated to fostering an environment where employees feel valued and empowered, contributing to its mission of celebrating beauty in all its forms.

1. Ensure customer satisfaction and gather feedback.
2. Enhance staff productivity and engagement.
3. Manage stock availability and replenishment efficiency.
4. Ensure compliance with operational routines.
5. Achieve turnover targets and develop the category.
6. Control retail key figures such as MS, IPT, AVB, CR, and number of services.
7. Conduct scheduled inventory checks.
8. Maintain low sickness and employee turnover rates.
9. Support beauty classes and provide short services across departments.
10. Ensure product presentation aligns with visual merchandising specifications.
11. Maintain assortment and merchandise.
12. Ensure sales floor is fully stocked and prepare products for sale.
13. Clean furniture and products on the sales floor.
14. Manage warehousing and stocking of goods.
15. Support merchandising updates and conversions.
16. Operate cash register and perform additional daily business tasks.

1. Comparable experience or interest in beauty, cosmetics, retail, fashion, or gastronomy sectors.
2. First experience in retail and customer service.
3. Fluent in English or native language of the country.

1. Excellent communication skills with customers.
2. Team spirit with an open, motivating, and friendly manner.
3. Organized and reliable with a communicative approach.
4. Creativity and innovation-driven mindset.
5. Entrepreneurial spirit and mindset.

Beginner level experience in retail or customer service is required.

The position offers rewarding compensation with an attractive salary package, generous time off, a 4-day workweek, staff discounts, fitness partnerships, and a robust company pension plan. Employees benefit from a culture of continuous learning with dedicated training and further education opportunities.

Sephora fosters a culture of empowerment, learning, and growth, where authenticity is embraced, and diversity fuels collective spirit. The company is committed to creating an inclusive environment, encouraging innovation, and providing opportunities for personal and professional advancement.