Sephora Beauty Advisor

Sephora, a subsidiary of the prestigious LVMH Group, stands as a beacon of innovation in the beauty industry. With over 17,000 product references and nearly 2,000 stores globally, Sephora is a leader in beauty retail. In Switzerland, the brand operates 26 stores, employing a dynamic team of 180 individuals who are passionate about delivering exceptional customer experiences.

1. Provide active support and consultation to customers across all departments, including makeup, skincare, haircare, and fragrance.
2. Share knowledge of products, trends, and innovations within the beauty industry.
3. Perform short services in all departments to enhance customer experience.
4. Ensure product presentation aligns with visual merchandising guidelines.
5. Maintain a fully stocked sales floor and prepare products for sale.
6. Manage inventory and stock both in the warehouse and on the sales floor.

1. Comparable experience or interest in the beauty, cosmetics, retail, fashion, or hospitality industries.
2. Initial experience in retail, customer consultation, and interaction.
3. Excellent communication skills with customers.
4. Good knowledge of the beauty industry and trends.
5. Fluent in English or the local language.

1. Customer service expertise
2. Product knowledge
3. Communication skills
4. Visual merchandising
5. Inventory management

A minimum of 3 years in a related field is required.

A young and dynamic work environment, internal training, a competitive salary, a monthly bonus based on sales targets, and contribution to travel expenses. The position offers a permanent contract.

Sephora fosters a culture of curiosity, innovation, and nonconformity, encouraging employees to experiment and learn. The company values passion, attention to detail, and a commitment to excellence, creating a vibrant and generous vision of the world.