Sephora Beauty Advisor

Sephora, a trailblazer in the realm of prestige cosmetics since its inception in 1970s Paris, became a part of the esteemed luxury conglomerate Moët Hennessy Louis Vuitton (LVMH) in 1997. Offering an extensive range of beauty products, including cosmetics, skincare, body, fragrance, and haircare, Sephora has established a significant presence with over 360 stores across North America and operations in 33 countries worldwide. As an employer, Sephora is renowned for its commitment to innovation, customer service excellence, and fostering a dynamic and inclusive work environment.

1. Provide friendly and knowledgeable service to clients in Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and provide courteous service.
3. Determine client needs and suggest suitable products.
4. Communicate product knowledge effectively to clients.
5. Perform makeovers as required.
6. Complete in-depth brand training and pursue additional product knowledge.
7. Cross-train other Beauty Advisors.
8. Participate in inventory control and communicate issues to the Manager.
9. Ensure compliance with sampling policies and procedures.
10. Be knowledgeable of special events and store animations.
11. Participate in programs to reduce shortage and loss.
12. Understand cashier functions.

1. One to three years of experience in retail or service industry.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Flexibility to work days, nights, and weekends.

Beginner level experience in retail or service industry is required.

Employees benefit from a product discount and receive free products at various times throughout the year. Sephora invests heavily in training, providing not only product knowledge but also personalized career planning to help achieve professional goals. As part of the LVMH family, employees gain access to a network of over 70 luxury brands.

Sephora prides itself on a culture that values talent, support, intelligence, and kindness. The company is committed to creating a workplace where employees feel proud to contribute and grow professionally, supported by the expansive resources of the LVMH group.