Sephora Beauty Advisor
Sephora, a distinguished name in the realm of prestige cosmetics, has been revolutionizing the beauty industry since its inception in 1970s Paris. As a part of the illustrious Moët Hennessy Louis Vuitton (LVMH) conglomerate since 1997, Sephora boasts a portfolio of nearly 300 brands, offering an extensive range of beauty products, including cosmetics, skincare, body care, fragrance, and haircare. With its first Canadian store launched in Toronto in 2004, Sephora now operates over 360 stores across North America and in 33 countries globally, providing unparalleled service and expertise in beauty.
- Provide exceptional customer service in Colour, Skincare, Fragrance, and Cash areas.
- Greet clients with enthusiasm and determine their needs to suggest suitable products.
- Communicate product knowledge effectively to clients.
- Perform makeovers for clients as required.
- Complete in-depth brand training and cross-train other Beauty Advisors.
- Participate in inventory control and communicate issues to the Manager.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and animations within the store.
- Participate in programs to reduce shortage and loss.
- Be knowledgeable of cashier functions.
- One to three years of experience in retail or service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels.
- Strong customer service skills.
- Product knowledge in beauty and cosmetics.
- Inventory management skills.
- Flexibility in work schedule, including nights and weekends.
One to three years of experience in the retail or service industry is required.
Compensation ranges between CAD$19.40 - CAD$22.80 per hour, depending on qualifications and experience.
Employees enjoy a product discount, receive free products throughout the year, and benefit from comprehensive training and career development opportunities. Being part of the LVMH family offers additional support and resources.
Sephora fosters a supportive and dynamic work environment, surrounded by talented and kind leaders and teams. The company invests heavily in training and development, encouraging employees to achieve their professional goals. As part of the LVMH family, Sephora benefits from the support of one of the largest luxury groups in the world, enhancing its commitment to excellence.