Sephora Beauty Advisor
Sephora, a trailblazer in the realm of prestige cosmetics since its inception in 1970s Paris, is a distinguished member of the Moët Hennessy Louis Vuitton (LVMH) family. Acquired by LVMH in 1997, Sephora has expanded its illustrious presence to encompass nearly 300 brands, offering an extensive array of beauty products including cosmetics, skincare, body, fragrance, and haircare. With over 360 stores across North America and a footprint in 33 countries worldwide, Sephora continues to redefine the beauty retail experience.
- Provide exceptional and knowledgeable service to clients in the Colour, Skincare, Fragrance, and Cash areas.
- Greet clients with enthusiasm and determine their needs to suggest suitable products.
- Communicate product knowledge effectively and perform makeovers as required.
- Complete in-depth brand training and cross-train other Beauty Advisors.
- Participate in inventory control and communicate any issues to the Manager.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and animations within the store.
- Participate in programs to reduce shortage and loss.
- One to three years of experience in retail or service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels.
- Flexible work schedule, including days, nights, and weekends.
- Strong customer service orientation.
- Proficient in product knowledge and application.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
One to three years of experience in the retail or service industry is required.
Employees benefit from a product discount and receive complimentary products throughout the year. Sephora invests heavily in training, offering not only product knowledge but also personalized career planning to achieve professional goals. As part of the LVMH family, employees gain access to a network of over 70 luxury brands.
Sephora fosters a vibrant and inclusive workplace culture, characterized by talented, supportive, and kind leaders and teams. The company is committed to the professional development of its employees, offering extensive training and career advancement opportunities. As part of the prestigious LVMH group, Sephora employees are part of a global luxury network.