Sephora Beauty Advisor
Sephora, a leading beauty retailer under the umbrella of the LVMH conglomerate, is renowned for its innovative approach to beauty and unparalleled customer service. As part of the Selective Distribution business group, Sephora offers a dynamic and inclusive work environment, fostering growth and development for its employees.
- Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
- Greet all customers entering the store with enthusiasm.
- Determine customer needs and recommend products that meet those needs.
- Share product knowledge with customers as appropriate.
- Perform makeovers for customers as needed.
- Ensure team members receive thorough brand training.
- Pursue additional product learning as necessary.
- Train other beauty advisors.
- Participate in inventory control.
- Communicate stock issues or concerns to management.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and in-store animations.
- Participate in programs aimed at reducing shortages and losses.
- Understand cashier functions as required.
- 1 to 3 years of experience in retail or service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners with clarity and conciseness.
- Willingness to work a flexible schedule, including days, evenings, and weekends.
- Customer service expertise
- Strong communication skills
- Product knowledge
- Training and development
- Inventory management
1 to 3 years in retail or service industry.
Team members receive product discounts and free products throughout the year. Sephora invests significantly in team education, offering personalized career development plans.
Sephora is celebrated for its supportive and talented teams, fostering an environment where employees are proud to work. The company values education and career development, ensuring team members are equipped with the knowledge and skills to succeed.


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