Sephora Beauty Advisor
Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and a dynamic work environment that fosters creativity and growth.
- Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
- Greet all customers entering the store with enthusiasm.
- Determine customer needs and suggest suitable products.
- Share product knowledge with customers as needed.
- Perform makeovers for customers when required.
- Ensure team members receive thorough brand training.
- Pursue additional product learning as necessary.
- Train other beauty advisors.
- Participate in stock control and communicate inventory issues to management.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and in-store animations.
- Participate in programs to reduce shrinkage and loss.
- Understand cashier host functions as designated.
- 1-3 years of experience in retail or service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels with clarity and conciseness.
- Willingness to work a flexible schedule, including days, evenings, and weekends.
- Customer service excellence
- Product knowledge
- Communication and interpersonal skills
- Training and development
- Operational excellence
1-3 years of experience in retail or service industry is required.
Team members enjoy product discounts and receive free products multiple times a year. Sephora invests significantly in team member education, offering personalized career development plans.
Sephora boasts a supportive and talented team environment, where employees are surrounded by some of the most intelligent and kind-hearted leaders and colleagues. The company values education and personal growth, providing ample opportunities for career advancement.


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