Sephora Beauty Advisor
Sephora, a distinguished name in the realm of prestige cosmetics, has been revolutionizing the beauty industry since its inception in 1970s Paris. As a proud member of the Moët Hennessy Louis Vuitton (LVMH) family since 1997, Sephora offers an unparalleled selection of nearly 300 brands, encompassing cosmetics, skincare, body, fragrance, and haircare. With its first Canadian store opening in Toronto in 2004, Sephora now boasts over 360 stores across North America and operates in 33 countries worldwide, setting the standard for luxury beauty retail.
- Provide exceptional and knowledgeable service to clients in the Colour, Skincare, Fragrance, and Cash areas.
- Greet clients with enthusiasm and determine their needs to suggest suitable products.
- Communicate product knowledge effectively and perform makeovers as required.
- Complete in-depth brand training and actively pursue additional product knowledge.
- Participate in inventory control and communicate any issues to the Manager.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and animations within the store.
- Participate in programs to reduce shortage and loss.
- Be knowledgeable of cashier functions.
- One to three years of experience in retail or the service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels clearly and concisely.
- Flexibility to work days, nights, and weekends.
- Strong customer service skills.
- Proficiency in product knowledge and ability to communicate it effectively.
- Inventory management skills.
- Ability to work collaboratively within a team.
One to three years of experience in retail or the service industry is required.
Employees enjoy a product discount and receive complimentary products throughout the year. Sephora invests heavily in training, offering not only product knowledge but also personalized career planning to help achieve professional goals. As part of the LVMH family, employees benefit from the support of one of the largest luxury groups in the world.
Sephora fosters a vibrant and inclusive workplace culture, where employees are surrounded by talented, supportive, and kind leaders and teams. The company is committed to investing in its people, offering extensive training and development opportunities. As part of the prestigious LVMH family, Sephora employees are part of a global network of luxury brands, promoting a culture of excellence and innovation.