Sephora Beauty Advisor

Toronto • Canada

Tuesday, June 17, 2025

Sephora, a distinguished name in the realm of prestige cosmetics, has been revolutionizing beauty retail since its inception in 1970s Paris. As part of the luxury conglomerate Moët Hennessy Louis Vuitton (LVMH) since 1997, Sephora offers an extensive array of beauty products, including cosmetics, skincare, fragrance, and haircare. With its first Canadian store opening in Toronto in 2004, Sephora now boasts over 360 stores across North America and operates in 33 countries globally.

1. Provide exemplary customer service by greeting clients with enthusiasm and offering knowledgeable assistance in the Colour, Skincare, Fragrance, and Cash areas.
2. Assess clients' needs and recommend suitable products, ensuring a personalized shopping experience.
3. Conduct makeovers and communicate product knowledge effectively to clients.
4. Complete in-depth brand training and actively pursue additional product knowledge.
5. Participate in inventory control and communicate any issues to management.
6. Ensure compliance with sampling policies and procedures and be informed about in-store events and promotions.
7. Assist in reducing inventory loss and be proficient in cashier functions.

1. One to three years of experience in retail or the service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels with clarity and precision.
4. Flexibility to work varied schedules, including days, nights, and weekends.

1. Strong customer service orientation.
2. Proficiency in product knowledge and ability to convey information effectively.
3. Inventory management skills.
4. Ability to work collaboratively in a team environment.

One to three years of experience in retail or service industries is required.

Employees enjoy a product discount and receive complimentary products periodically. Sephora invests in extensive training programs, offering not only product knowledge but also personalized career development plans. As part of the LVMH family, employees benefit from the support of a leading luxury group.

Sephora fosters a vibrant and inclusive workplace culture, characterized by talented, supportive, and kind teams. Employees are encouraged to grow professionally through continuous learning and development, supported by the extensive resources of the LVMH group.