Sephora Beauty Advisor
Sephora, a trailblazer in the realm of prestige cosmetics since its inception in 1970s Paris, operates under the aegis of the luxury conglomerate Moët Hennessy Louis Vuitton (LVMH) since 1997. With a portfolio boasting nearly 300 brands, Sephora offers a diverse array of beauty products, including cosmetics, skincare, body, fragrance, and haircare. Since opening its first Canadian store in Toronto in 2004, Sephora has expanded to over 360 stores across North America and operates in 33 countries globally.
- Provide exceptional customer service in Colour, Skincare, Fragrance, and Cash areas.
- Greet clients with enthusiasm and offer knowledgeable product recommendations.
- Conduct makeovers and communicate product knowledge effectively.
- Complete in-depth brand training and cross-train other Beauty Advisors.
- Participate in inventory control and communicate issues to management.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and store animations.
- Contribute to programs aimed at reducing shortage and loss.
- One to three years of experience in retail or service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels.
- Flexibility to work days, nights, and weekends.
- Customer service excellence
- Product knowledge
- Communication skills
- Inventory management
- Flexibility and adaptability
One to three years of experience in the retail or service industry is required.
Employees benefit from a product discount and receive free products throughout the year. Sephora invests heavily in training, offering opportunities for professional development and career advancement. As part of the LVMH family, employees have access to a network of prestigious brands.
Sephora fosters a vibrant and inclusive workplace culture, characterized by talented, supportive, and kind leaders and teams. The company is committed to employee development, offering extensive training and personalized career planning. As part of the LVMH group, Sephora employees are part of a global luxury network.


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