Sephora Beauty Advisor

Toronto • Canada

Thursday, February 20, 2025

Sephora, a trailblazer in the realm of prestige cosmetics since its inception in the 1970s in Paris, became part of the esteemed luxury conglomerate Moët Hennessy Louis Vuitton (LVMH) in 1997. With a portfolio featuring nearly 300 brands, Sephora offers an extensive range of beauty products including cosmetics, skincare, body care, fragrance, and haircare. Since opening its first Canadian store in Toronto in 2004, Sephora has expanded to over 360 locations across North America and operates in 33 countries worldwide.

1. Provide exceptional customer service to clients in the Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and determine their needs to suggest suitable products.
3. Communicate product knowledge effectively to clients and perform makeovers as required.
4. Complete in-depth brand training and actively pursue additional product knowledge.
5. Participate in inventory control and communicate any issues to the Manager.
6. Ensure compliance with sampling policies and procedures.
7. Be knowledgeable about special events and animations within the store.
8. Participate in programs aimed at reducing shortage and loss.
9. Understand and perform cashier functions as needed.

1. 1-3 years of experience in retail or the service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels.
4. Flexible work schedule, including availability for days, nights, and weekends.

1. Customer service excellence
2. Product knowledge
3. Communication
4. Inventory management
5. Flexibility

1 to 3 years of experience in retail or the service industry is required.

Employees enjoy a product discount and receive complimentary products throughout the year. Sephora invests heavily in training, offering not just product knowledge but also personalized career planning. As part of the LVMH family, employees benefit from the support of one of the world's largest luxury groups.

Sephora fosters a vibrant and supportive work environment, surrounded by talented, smart, and kind leaders and teams. The company is committed to employee development and offers a collaborative atmosphere where individuals can thrive and achieve their professional goals.