Sephora Beauty Advisor

Sephora is a leading global beauty retailer offering a curated assortment of makeup, skincare, fragrance and wellness brands. Operating as part of the LVMH group, Sephora is known for its innovative, experiential store format, rigorous product knowledge and structured training pathways for client-facing teams.

1. Deliver professional consultations in makeup, skincare and fragrance, following Sephora service standards and hygiene protocols to maximise customer satisfaction.
2. Meet individual and store sales targets and KPIs through active selling, needs-based advice and product recommendations.
3. Operate point-of-sale systems and execute cashiering procedures, including promotional and CRM policies, ensuring cash and transaction security.
4. Maintain visual merchandising and display standards: replenishment, tester maintenance, shelf cleanliness and execution of promotional planograms.
5. Manage stock operations: receiving, returns, inventory counts, FIFO for near‑expiry items and adherence to 5S warehouse practices.
6. Complete mandatory brand, regional and store trainings; share learning with colleagues and contribute to team development.
7. Perform ad-hoc tasks assigned by store management and comply strictly with company policies and SOPs.

1. Passion for cosmetics, beauty trends and luxury retail.
2. Customer-focused with strong interpersonal and communication skills; optimistic and proactive.
3. Team-oriented and willing to both learn and mentor peers.
4. Adherence to hygiene, appearance and uniform standards.

1. Makeup application
2. Skincare consultation
3. Fragrance consultation
4. Visual merchandising
5. Cashiering (POS) and promotion handling
6. Inventory control and stock management (FIFO, cycle counts)
7. CRM policy compliance
8. Hygiene and sanitation procedures

Preferably 1+ years of retail or customer-facing experience; prior experience in cosmetics, fragrance or luxury retail is advantageous but not mandatory.

High school diploma or equivalent; cosmetic, beauty or retail-related certification is a plus.

Sephora fosters a fast-paced, consumer-centric retail environment where product expertise and creativity are encouraged. The brand invests in structured training and career pathways, promoting collaboration and continuous learning across stores and regional teams.