Sephora Beauty Advisor

Sephora is a global prestige beauty retailer and experiential destination for cosmetics, skincare and fragrance. As part of the LVMH family of maisons, Sephora combines an entrepreneurial retail culture with rigorous standards for product knowledge, visual merchandising and customer experience across both stores and digital channels.

1. Deliver personalized consultations and tailored product recommendations that address each client's needs and preferences.
2. Demonstrate product expertise through education and hands-on demonstrations to empower clients in their beauty routines.
3. Stay current with beauty trends, new product launches and category innovations to provide relevant advice.
4. Drive sales performance by meeting and exceeding individual and store KPIs and revenue targets.
5. Support inventory management, merchandising, stock replenishment and maintain appealing product displays.
6. Ensure a clean, organized and welcoming store environment that reflects Sephora merchandising standards.
7. Promote an inclusive, collaborative team environment and uphold company policies to create a safe customer experience.
8. Maintain flexible availability to cover peak retail hours, including nights, weekends and holidays.

1. Previous experience delivering excellent client service in retail, hospitality or other client-facing roles preferred.
2. Genuine passion for beauty products, trends and educating clients.
3. Excellent verbal communication and interpersonal skills with an ability to build rapport quickly.
4. Proven ability to work effectively in a team, pursue shared goals and thrive in a target-driven environment.
5. Reliable attendance and punctuality; able to meet full-time scheduling requirements (30–40 hrs/week).
6. Physically able to lift and carry up to 50 pounds.

1. Client consultation and needs assessment
2. Product recommendation and demonstration
3. Sales techniques and upselling to meet KPIs
4. Visual merchandising and inventory support
5. Trend awareness and product knowledge
6. Strong verbal communication and interpersonal skills
7. Teamwork and collaborative problem solving
8. Time management and adaptability

Entry-level role; previous retail, hospitality or client-facing experience is preferred and valued. Demonstrated ability to build client relationships and achieve sales targets is advantageous.

High school diploma or equivalent; cosmetology, aesthetics, or related beauty certifications are a plus but not required.

Inclusion & Belonging pledge; Comprehensive healthcare and wellbeing benefits (eligibility-based).

Sephora cultivates an inclusive, trend-forward retail culture that celebrates diversity and personal expression. The environment is fast-paced and customer-centric, with emphasis on continuous learning, product expertise and collaborative teamwork. As part of LVMH, Sephora blends entrepreneurial retail energy with rigorous standards for service and presentation.