Sephora Beauty Advisor

Saint Catharines • Canada

Friday, April 18, 2025

Sephora, a trailblazer in the realm of prestige cosmetics since its inception in 1970s Paris, is a distinguished member of the luxury conglomerate Moët Hennessy Louis Vuitton (LVMH) since 1997. With a portfolio boasting nearly 300 brands, Sephora offers an extensive range of beauty products, including cosmetics, skincare, body, fragrance, and haircare. The brand made its Canadian debut in Toronto in 2004 and now operates over 360 stores across North America and in 33 countries worldwide.

1. Provide friendly and knowledgeable service to clients in Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and offer courteous, knowledgeable service.
3. Determine clients' needs and suggest appropriate products.
4. Communicate product knowledge effectively to clients.
5. Perform makeovers for clients as required.
6. Complete in-depth brand training and pursue additional product knowledge.
7. Cross-train other Beauty Advisors.
8. Participate in inventory control and communicate issues to the Manager.
9. Ensure compliance with sampling policies and procedures.
10. Be knowledgeable about special events and store animations.
11. Participate in programs to reduce shortage and loss.
12. Understand cashier functions.

1. One to three years of experience in retail or service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels.
4. Flexible work schedule, including days, nights, and weekends.

1. Strong customer service skills.
2. Proficient in product knowledge communication.
3. Ability to perform makeovers.
4. Inventory management skills.
5. Team collaboration and training skills.

One to three years of experience in retail or service industry is required.

Employees enjoy a product discount and receive free products throughout the year. Sephora invests heavily in training, offering opportunities to build a personalized career plan. As part of the LVMH family, employees benefit from the support of one of the largest luxury groups in the world.

Sephora fosters a supportive and dynamic work environment, surrounded by talented, smart, and kind leaders and teams. The company emphasizes continuous education and professional growth, aligning with the values of its parent company, LVMH.