Sephora Beauty Advisor

Saguenay • Canada

Friday, January 17, 2025

Sephora, a leading name in the luxury beauty retail sector, is part of the prestigious LVMH group, known for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and individuality are celebrated. The brand is dedicated to providing exceptional customer experiences and fostering the professional growth of its employees.

1. Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
2. Greet all customers enthusiastically and determine their needs to recommend suitable products.
3. Share product knowledge with customers and perform makeovers as needed.
4. Ensure team members complete comprehensive brand training and pursue additional product learning.
5. Participate in inventory control and communicate stock issues to management.
6. Adhere to sampling policies and procedures and stay informed about special events and store animations.
7. Engage in programs aimed at reducing shrinkage and loss.
8. Understand cashier functions for designated advisors.

1. 1 to 3 years of experience in retail or service industry.
2. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
3. Willingness to work flexible hours, including days, evenings, and weekends.

1. Strong customer service orientation
2. Effective communication
3. Product knowledge
4. Team training and development
5. Operational excellence

1 to 3 years of experience in retail or service industry is required.

Team members enjoy product discounts and receive complimentary products throughout the year. Sephora invests significantly in team education, offering personalized career development plans.

Sephora's work culture is characterized by its supportive and talented teams, fostering an environment where employees are proud to work. The company values continuous learning and personal growth, ensuring that team members are equipped with the knowledge and skills to excel in their careers.