Sephora Beauty Advisor

Quebec • Canada

Friday, April 25, 2025

Sephora, a prestigious name in the beauty industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty retail, Sephora offers a dynamic work environment where employees are empowered to provide exceptional customer service and are encouraged to grow professionally within the company.

1. Provide friendly and knowledgeable service to customers in the areas of color, skincare, fragrance, and at the checkout.
2. Identify customer needs and recommend products that meet those needs.
3. Share product knowledge with customers and perform makeovers when necessary.
4. Ensure team members receive comprehensive brand training and pursue additional product learning as needed.
5. Participate in inventory control and communicate any stock issues to management.
6. Ensure compliance with sampling policies and procedures.
7. Stay informed about special events and in-store animations.
8. Participate in programs aimed at reducing shortages and losses.
9. Understand cashier host functions.

1. 1-3 years of experience in retail or service sectors.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners clearly and concisely at all levels.
4. Willingness to work flexible hours, including days, evenings, and weekends.

1. Strong customer service skills
2. Product knowledge in beauty and skincare
3. Effective communication
4. Inventory management
5. Team training and development

1-3 years of experience in retail or service sectors is required.

Team members enjoy product discounts and receive complimentary products throughout the year. Sephora invests significantly in training, offering personalized career development plans to help employees achieve their professional goals.

Sephora fosters a supportive and collaborative work environment, surrounded by talented and kind colleagues. The company values education and career growth, providing ample opportunities for professional development.