Sephora Beauty Advisor

Ottawa • Canada

Friday, August 29, 2025

Sephora, a trailblazer in the world of prestige cosmetics since its inception in 1970s Paris, is a distinguished member of the luxury conglomerate Moët Hennessy Louis Vuitton (LVMH) since 1997. With a portfolio featuring nearly 300 brands, Sephora offers an extensive range of beauty products, including cosmetics, skincare, body, fragrance, and haircare. Since opening its first Canadian store in Toronto in 2004, Sephora has expanded to over 360 stores across North America and operates in 33 countries worldwide.

1. Provide friendly and knowledgeable service to clients in the Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and determine their needs to suggest appropriate products.
3. Communicate product knowledge effectively and perform makeovers as required.
4. Ensure completion of in-depth brand training for team members and pursue additional product knowledge.
5. Participate in inventory control and communicate issues to the Manager.
6. Ensure compliance with sampling policies and procedures.
7. Be knowledgeable about special events and participate in programs to reduce shortage/loss.
8. Understand cashier functions as designated.

1. One to three years of experience in retail or service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels.

1. Strong customer service orientation.
2. Ability to work flexible hours, including days, nights, and weekends.
3. Proficiency in inventory management and operational procedures.

One to three years of experience in the retail or service industry is required.

Employees enjoy a product discount and receive free products throughout the year. Sephora invests heavily in training for store associates, offering not only product knowledge but also personalized career planning. Being part of the LVMH family provides additional support and opportunities.

Sephora fosters a vibrant and inclusive workplace culture, characterized by talented, supportive, and kind leaders and teams. Employees are encouraged to grow professionally within the supportive environment of one of the world's largest luxury groups.