Sephora Beauty Advisor

Ottawa • Canada

Thursday, April 3, 2025

Sephora, a leader in the prestige cosmetics industry, is part of the renowned luxury conglomerate Moët Hennessy Louis Vuitton (LVMH). Since its inception in 1970s Paris, Sephora has expanded its footprint to over 360 stores across North America and operates in 33 countries globally. Known for its extensive range of beauty products, Sephora offers an inclusive and dynamic work environment that fosters growth and innovation.

1. Provide exceptional and knowledgeable service to clients in the Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and determine their needs to suggest suitable products.
3. Communicate product knowledge effectively to clients and perform makeovers as required.
4. Ensure completion of in-depth brand training for designated team members and pursue additional product knowledge.
5. Participate in inventory control and communicate any issues to the Manager.
6. Ensure compliance with sampling policies and procedures and participate in programs to reduce shortage/loss.
7. Be knowledgeable of special events and cashier functions.

1. One to three years of experience in retail or service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels.
4. Flexibility to work days, nights, and weekends.

1. Strong customer service skills.
2. Proficiency in product knowledge and ability to perform makeovers.
3. Effective communication and interpersonal skills.
4. Inventory management and operational excellence.

One to three years of experience in retail or service industry is required.

Employees enjoy a product discount and receive free products at various times throughout the year. Sephora invests heavily in training, offering personalized career plans to help achieve professional goals. As part of the LVMH family, employees benefit from the support of one of the largest luxury groups in the world.

Sephora offers a vibrant and inclusive workplace culture, characterized by talented, supportive, and kind leaders and teams. The company values education and career development, providing extensive training and opportunities for growth within the LVMH family.