Sephora Beauty Advisor

Montreal • Canada

Friday, August 8, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where employees are encouraged to grow and excel. As part of a larger conglomerate, Sephora benefits from the resources and support of its parent company, providing employees with unparalleled opportunities for professional development.

1. Provide friendly and knowledgeable service to all customers in the areas of color, skincare, and fragrance, as well as at the cash wrap.
2. Enthusiastically greet all customers entering the store.
3. Determine customers' needs and suggest products that meet those needs.
4. Share product knowledge with customers as appropriate.
5. Perform makeovers for clients as needed.
6. Ensure training and development by facilitating 'deep-dive' brand training for team members.
7. Actively pursue additional product learning as needed.
8. Train other beauty advisors.
9. Participate in inventory control and communicate stock issues to management.
10. Ensure compliance with sampling policies and procedures.
11. Stay informed about special events and in-store animations.
12. Participate in programs aimed at reducing shrinkage and loss.
13. Designated advisors must be knowledgeable about cashier functions.

1. 1 to 3 years of experience in retail or service sectors.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners clearly and concisely at all levels.
4. Willingness to work a flexible schedule, including days, evenings, and weekends.

1. Strong customer service skills
2. Effective communication
3. Product knowledge
4. Inventory management
5. Training and development

1 to 3 years of experience in retail or service sectors is required.

Team members enjoy product discounts and receive free products multiple times a year. Sephora invests significantly in team member education, including product knowledge and personalized career planning.

Sephora fosters a supportive and intelligent work environment where employees are surrounded by talented and kind colleagues. The company emphasizes continuous learning and career development, creating a workplace where employees are proud to contribute.