Sephora Beauty Advisor
Sephora, a part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate, is a leading global beauty retailer renowned for its curated selection of high-quality products and unparalleled customer service. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment where creativity and innovation thrive.
- Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
- Greet all customers with enthusiasm and ensure a welcoming atmosphere.
- Identify customer needs and recommend products that meet those needs.
- Share product knowledge with customers as appropriate.
- Perform makeovers for customers when required.
- Ensure team members receive comprehensive brand training.
- Actively pursue additional product learning opportunities.
- Train other beauty advisors.
- Participate in inventory control and communicate stock issues to management.
- Ensure compliance with sampling policies and procedures.
- Stay informed about special events and in-store animations.
- Participate in programs aimed at reducing shrink and loss.
- Understand cashier host functions as designated.
- 1 to 3 years of experience in retail or service industry.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels with clarity and conciseness.
- Willingness to work flexible hours, including days, evenings, and weekends.
- Customer service excellence
- Product knowledge
- Communication and interpersonal skills
- Inventory management
- Training and development
1 to 3 years of experience in retail or service industry is required.
Team members enjoy product discounts and receive free products throughout the year. Sephora invests heavily in team education, offering personalized career development plans to help achieve professional goals.
Sephora prides itself on a supportive and collaborative culture, surrounded by talented and kind individuals. The company values continuous learning and offers extensive training opportunities to enhance both product knowledge and career growth.


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