Sephora Beauty Advisor

Montreal • Canada

Tuesday, February 18, 2025

Sephora, a prestigious name in the world of cosmetics, has been a trailblazer in the beauty industry since its inception in Paris in the 1970s. Acquired by the luxury conglomerate LVMH in 1997, Sephora offers an extensive range of beauty products, including cosmetics, skincare, body care, fragrances, and hair care. With over 360 stores across North America and a presence in 33 countries globally, Sephora remains a leader in beauty retail, renowned for its innovative approach and commitment to customer satisfaction.

1. Provide friendly and knowledgeable service to all clients in the realms of color, skincare, and fragrance, as well as at the checkout area.
2. Greet all clients entering the store with enthusiasm and ensure a courteous and informed service.
3. Identify customer needs and recommend products that meet those needs.
4. Share product knowledge with clients as appropriate.
5. Perform makeup applications for clients as needed.
6. Ensure team members have completed comprehensive brand training.
7. Pursue additional product knowledge actively.
8. Train other beauty advisors.
9. Participate in stock control and communicate any stock issues to management.
10. Ensure compliance with sampling policies and procedures.
11. Stay informed about special events and in-store animations.
12. Participate in programs aimed at reducing shrinkage and loss.
13. Understand the functions specific to cash register hosts.

1. 1-3 years of experience in retail or service sectors.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners with clarity and conciseness.
4. Willingness to work flexible hours, including days, evenings, and weekends.

1. Strong customer service skills
2. Effective communication abilities
3. Product knowledge
4. Stock management
5. Training and development skills

1-3 years in retail or service sectors.

Team members enjoy product discounts and receive free products multiple times a year. Sephora invests significantly in team member education, offering product knowledge training and personalized career development plans.

Sephora fosters a supportive and intelligent work environment, surrounded by talented and amiable colleagues. The company values education and career growth, providing team members with opportunities to advance professionally within a dynamic and innovative setting.