Sephora Beauty Advisor

Mirabel • Canada

Thursday, February 13, 2025

Sephora, a subsidiary of the prestigious LVMH group, has been a trailblazer in the realm of luxury cosmetics since its inception in Paris in the 1970s. Acquired by LVMH in 1997, Sephora offers an extensive range of beauty products, including cosmetics, skincare, body care, fragrances, and hair care, across nearly 300 brands. With its first Canadian store opening in Toronto in 2004, Sephora now operates over 360 stores in North America and in 33 countries worldwide.

1. Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
2. Greet all customers entering the store with enthusiasm.
3. Identify customer needs and recommend products accordingly.
4. Share product knowledge with customers as needed.
5. Perform makeup applications for customers when required.
6. Ensure team members complete in-depth brand training.
7. Pursue additional product learning opportunities.
8. Train other beauty advisors.
9. Participate in inventory control activities.
10. Communicate stock issues or concerns to management.
11. Ensure compliance with sampling policies and procedures.
12. Stay informed about special events and in-store animations.
13. Participate in programs aimed at reducing shrinkage and loss.
14. Understand cashier host functions.

1. 1 to 3 years of experience in retail or service sectors.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners clearly and concisely.
4. Willingness to work flexible hours, including days, evenings, and weekends.

1. Customer service expertise
2. Product knowledge
3. Communication proficiency
4. Training and development
5. Inventory management

1 to 3 years of experience in retail or service sectors is required.

Team members receive product discounts and free products throughout the year. Sephora invests significantly in team member education, offering product knowledge training and personalized career development plans.

Sephora is renowned for its supportive and talented teams, fostering an environment where employees are proud to work. The company invests heavily in education and career development, ensuring team members have the resources to achieve their professional goals.