Sephora Beauty Advisor

London • UK

Tuesday, February 4, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and self-expression in the beauty retail industry. With a global presence spanning 35 markets and over 3,000 stores, Sephora is renowned for its curated selection of the latest skincare, makeup, and fragrance products. As an employer, Sephora is committed to fostering a culture that celebrates individuality, creativity, and exceptional customer experiences, making it a vibrant and dynamic place to work.

1. Engage with customers to provide personalized product recommendations and advice based on individual needs and preferences.
2. Maintain up-to-date knowledge of beauty trends, techniques, and products, including Sephora's private label offerings.
3. Drive sales by proactively engaging customers, upselling complementary items, and promoting Sephora's loyalty program.
4. Ensure the makeup, skincare, and fragrance sections are organized and visually appealing, adhering to Sephora's merchandising standards.
5. Collaborate with team members to create a positive and inclusive work environment, sharing knowledge and best practices.
6. Assist at the cash desk and support stockroom operations to ensure efficient replenishment processes.

1. Proven experience as a beauty advisor in a retail or customer-focused environment.
2. Extensive knowledge of makeup, skincare, and fragrance products and industry trends.
3. Strong interpersonal and communication skills.
4. Demonstrated ability to provide exceptional customer service and meet sales targets.

1. Ability to build rapport and connect with customers.
2. Goal-oriented mindset with a track record of exceeding sales targets.
3. Professional appearance and passion for the beauty industry.
4. Ability to multitask and thrive in a fast-paced retail environment.
5. Flexibility to work evenings, weekends, and holidays.

Previous experience in a beauty advisory role within a retail or customer service environment is required.

Sephora offers a vibrant work environment with opportunities for learning and development, personalized career plans, and the chance to work with talented leaders and teams.

Sephora's culture is defined by its innovative spirit and commitment to diversity and inclusion. As part of the LVMH family, Sephora empowers its employees to unleash their creativity and be their authentic selves, fostering a supportive and dynamic workplace.