Sephora Beauty Advisor

Lévis • Canada

Tuesday, February 18, 2025

Sephora, a prestigious name in the beauty industry, has been redefining the cosmetics landscape since its inception in the 1970s in Paris. Acquired by the luxury conglomerate LVMH in 1997, Sephora offers a diverse range of beauty products, including cosmetics, skincare, body care, fragrances, and hair care. With its first Canadian store opening in Toronto in 2004, Sephora now operates over 360 stores across North America and in 33 countries worldwide. As part of the LVMH family, Sephora benefits from the support of one of the world's largest luxury groups, which includes renowned brands such as Louis Vuitton, Céline, Marc Jacobs, and Dior.

1. Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
2. Greet all customers enthusiastically upon entering the store.
3. Identify customer needs and recommend products that meet those needs.
4. Share product knowledge with customers as necessary.
5. Perform makeovers for clients as needed.
6. Ensure team members complete in-depth brand training.
7. Pursue additional product learning opportunities.
8. Train other beauty advisors.
9. Participate in inventory control and communicate stock issues to management.
10. Ensure compliance with sampling policies and procedures.
11. Stay informed about special events and in-store animations.
12. Participate in programs to reduce shortages and losses.
13. Understand cashier host functions.

1. 1 to 3 years of experience in retail or service sectors.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners clearly and concisely.
4. Willingness to work flexible hours, including days, evenings, and weekends.

1. Customer service expertise
2. Product knowledge
3. Communication skills
4. Inventory management
5. Training and development

1 to 3 years of experience in the retail or service industry is required.

Team members enjoy product discounts and receive complimentary products throughout the year. Sephora invests significantly in team education, offering product knowledge training and personalized career development plans.

Sephora prides itself on a supportive and intelligent team environment, where employees work alongside talented and amiable colleagues. The company fosters a culture of continuous learning and career advancement, supported by the global luxury leader LVMH.