Sephora Beauty Advisor (Flex)

Sephora Canada is the national division of the global Sephora brand, operating within the LVMH group. The brand is recognized for its curated multi-brand assortments, immersive retail environments and strong focus on product education, diversity and talent development across its store network.

1. Deliver personalized, consultative beauty experiences and product recommendations tailored to each client’s needs.
2. Demonstrate product expertise across makeup, skincare and fragrance; educate clients on application techniques and ingredient benefits.
3. Achieve individual and store sales targets and key performance indicators through proactive client conversion and retention.
4. Maintain merchandising standards, support inventory processes and ensure the sales floor remains clean, organized and visually compelling.
5. Remain current on product launches, industry trends and competitor activity to inform client recommendations.
6. Contribute to an inclusive team culture by supporting colleagues, promoting openness and upholding company policies and safety standards.

1. Previous client-facing experience in retail, hospitality or a service environment with a demonstrated ability to deliver exceptional customer service.
2. Passion for beauty, trends and a commitment to empowering client confidence.
3. Flexible availability with willingness to work evenings, weekends and holidays; punctual and reliable attendance.
4. Physical ability to lift and carry up to 50 pounds as required by merchandising and inventory tasks.
5. Strong verbal communication and interpersonal skills; collaborative team orientation.

1. Client consultation and product recommendation
2. Sales conversion and KPI-driven performance
3. Product knowledge across makeup, skincare and fragrance
4. Visual merchandising and inventory support
5. Trend awareness and product education
6. Point-of-sale (POS) transactions and cash handling

Entry-level role; previous retail or client-facing experience is preferred but not mandatory. Candidates should demonstrate strong customer service aptitude and a willingness to learn.

High school diploma or equivalent preferred.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives; reasonable accommodation for applicants with disabilities.

Sephora fosters an inclusive, beauty-forward retail culture that values diversity, product expertise and continuous learning. The workplace emphasizes collaboration, client experience and professional development within a fast-paced, trend-driven environment.