Sephora Beauty Advisor

Dartmouth • Canada

Monday, December 30, 2024

Sephora, a trailblazer in the prestige cosmetics industry since its inception in the 1970s in Paris, is part of the esteemed luxury conglomerate Moët Hennessy Louis Vuitton (LVMH). Acquired by LVMH in 1997, Sephora boasts a portfolio of nearly 300 brands and offers a wide array of beauty products, including cosmetics, skincare, body, fragrance, and haircare. With over 360 stores across North America and a presence in 33 countries globally, Sephora continues to redefine the beauty retail experience.

1. Provide friendly and knowledgeable service to clients in Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and determine their needs to suggest suitable products.
3. Communicate product knowledge effectively to clients and perform makeovers as required.
4. Ensure completion of in-depth brand training for team members and pursue additional product knowledge.
5. Participate in inventory control and communicate issues to management.
6. Ensure compliance with sampling policies and participate in programs to reduce shortage/loss.
7. Be knowledgeable about special events and cashier functions.

1. One to three years of experience in retail or service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels.
4. Flexible work schedule, including days, nights, and weekends.

1. Customer service excellence
2. Product knowledge
3. Communication and interpersonal skills
4. Inventory management
5. Flexibility and adaptability

One to three years of experience in retail or service industry is required.

Employees enjoy a product discount and receive free products at various times throughout the year. Sephora invests heavily in training, offering not just product knowledge but also personalized career planning to achieve professional goals. As part of the LVMH family, employees benefit from the support of one of the largest luxury groups in the world.

Sephora prides itself on a vibrant and inclusive culture, fostering an environment where talented, supportive, and kind leaders and teams collaborate. Being part of the LVMH family, Sephora offers a unique blend of luxury and innovation, providing employees with opportunities for growth and development within a global network of prestigious brands.