Sephora Beauty Advisor

Sephora is an internationally recognised prestige beauty retailer and a member of the LVMH group. The brand is known for its curated assortment of makeup, skincare and fragrance, strong emphasis on client experience and structured talent development within a high-energy retail environment.

1. Deliver expert, personalised consultations on makeup, skincare and fragrance in accordance with Sephora’s service standards and hygiene protocols.
2. Greet and attend customers to company grooming and uniform standards; proactively identify customer needs and recommend suitable products to drive sales and KPIs.
3. Execute point-of-sale transactions accurately, apply promotional and CRM policies correctly, and support cash-handling procedures to safeguard store cash.
4. Maintain and replenish product displays and tester stations to Sephora visual standards; ensure shelves and storage areas are clean and merchandised following seasonal directives.
5. Perform stock functions including receiving, returns and regular inventory counts; apply FIFO and near-expiry control to minimise shrinkage and comply with 5S principles.
6. Complete mandatory brand and store training; participate in team learning, share product knowledge and contribute to individual development plans.
7. Carry out additional duties assigned by store management and adhere strictly to company policies and operational procedures.

1. Genuine passion for cosmetics, beauty trends and the fashion industry.
2. Customer-centric attitude with strong interpersonal and communication skills.
3. Proactive, eager to learn, optimistic and resilient under a fast-paced retail environment.
4. Collaborative team player able to support colleagues and contribute to a positive store culture.

1. Product knowledge in makeup, skincare and fragrance
2. Customer service and client consultation
3. Retail sales and KPI-oriented selling
4. Visual merchandising and display execution
5. Cashiering / POS operations and CRM policy compliance
6. Inventory control (receiving, returns, stocktakes, FIFO)
7. Store hygiene and safety compliance
8. Team collaboration and in‑store training facilitation

Entry-level role; prior retail or beauty sales experience is advantageous but not mandatory. Candidates with 0–2 years in cosmetics, hospitality or customer-facing retail will be well suited.

High school diploma or equivalent; vocational training or certification in cosmetology/beauty is a plus.

Sephora fosters a fast-paced, client-focused retail culture where product expertise and customer experience are paramount. Employees benefit from structured brand and in-store training, collaborative team dynamics and an environment that rewards initiative and professional growth within the LVMH luxury portfolio.