Sephora Beauty Advisor

Brossard • Canada

Thursday, December 19, 2024

Sephora, a distinguished member of the LVMH Moët Hennessy Louis Vuitton family, is a global leader in the beauty retail industry. Renowned for its innovative approach to beauty, Sephora offers a diverse range of products from prestigious brands and is committed to delivering exceptional customer experiences. As part of the LVMH group, Sephora benefits from the support and resources of one of the world's largest luxury goods conglomerates.

1. Provide friendly and knowledgeable service to customers in the areas of color, skincare, and fragrance.
2. Greet all customers with enthusiasm upon entering the store.
3. Identify customer needs and recommend products that meet those needs.
4. Share product knowledge with customers as appropriate.
5. Perform makeovers for customers when necessary.
6. Ensure team members have completed in-depth brand training.
7. Pursue additional product learning as needed.
8. Train other beauty advisors.
9. Participate in stock control and communicate inventory issues to management.
10. Ensure compliance with sampling policies and procedures.
11. Stay informed about special events and in-store animations.
12. Participate in programs aimed at reducing shortages and losses.
13. Understand cashier host functions as required.

1. 1 to 3 years of experience in retail or service industries.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners at all levels with clarity and conciseness.
4. Willingness to work flexible hours, including days, evenings, and weekends.

1. Customer service excellence
2. Product knowledge
3. Communication
4. Training and development
5. Inventory management

1 to 3 years of experience in retail or service industries.

Team members receive product discounts and free products throughout the year. Sephora invests significantly in team education, offering personalized career plans to help achieve professional goals.

Sephora is celebrated for its supportive and talented teams, fostering an environment where employees are proud to work. The company values education and career development, providing extensive training and opportunities for advancement.