Sephora Beauty Advisor

Sephora, a leading beauty retailer and part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is renowned for its innovative approach to beauty and customer service excellence. With a strong presence in the Asia Pacific region, Sephora offers a dynamic and inclusive work environment that celebrates diversity and fosters professional growth.

1. Provide exceptional customer service by offering expert beauty consultations and make-up services.
2. Adhere to hygiene regulations and implement in-store product trials and gift-wrapping services.
3. Achieve store performance targets, including sales and conversion rates.
4. Utilize cross-selling and up-selling techniques to meet customer needs and exceed expectations.
5. Participate in Sephora University training programs and share best practices with colleagues.
6. Maintain merchandising presentations and ensure cleanliness in assigned zones.
7. Handle cashier duties and follow CRM policies to prevent fraud.
8. Support stock management, including product receiving, transfer, and inventory control.

1. Minimum secondary school education

1. Excellent communication skills
2. Customer service orientation
3. Teamwork and collaboration
4. Sales acumen
5. Attention to detail

Experience in a related field is advantageous but not mandatory.

Secondary school education

Eligible for performance-based bonuses, competitive benefits program, and comprehensive learning and development opportunities.

Sephora fosters a vibrant and inclusive culture that values diversity and encourages innovation. The company is committed to providing a supportive environment where employees can thrive and grow professionally.