Sephora Assistant Store Manager

Sydney • Australia

Friday, December 5, 2025

Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a strong presence in Australia and New Zealand, Sephora operates approximately 35 stores and a growing online platform, with plans for further expansion. As an employer, Sephora offers diverse opportunities for personal and professional development, both locally and across its global network of high-end luxury brands.

1. Support the Store Manager in leading the team to deliver an exceptional client experience in a fast-paced retail environment.
2. Utilize data to support operational decisions and develop strategies for business growth and sales conversion.
3. Drive a selling culture within the team to meet KPIs and promote Sephora's values.
4. Enhance team performance and capability to support internal talent development.
5. Implement a continuous improvement mentality and energize the team to deliver first-class customer service.
6. Manage the profit and loss of the store, monitor shrinkage percentages, and forecast sales to maximize profitability.
7. Drive operational incentives, including brand events and visual merchandising changes, to ensure the store represents the Sephora brand and culture.
8. Maintain a strong and positive culture where team members are valued, recognized, and enabled to succeed.

1. 2-3+ years' experience in retail/store line management.
2. Previous retail management experience at a big box retailer or multi-site experience.

1. Excellent client service and experiential retail skills.
2. Organizational, analytical, and business management skills.
3. Hands-on leadership with the ability to motivate and coach team members.
4. Strong emotional intelligence and communication skills.
5. Ability to influence team members at all levels.
6. Flexibility to work weekends, before/after store hours, and evenings.

Minimum 3 years of experience in retail/store line management, preferably in a big box or multi-site environment.

$69,680 base salary plus commission, bonus, and superannuation.

Opportunities for personal development in Australia and New Zealand, global opportunities across luxury brands, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health wellbeing programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating diversity and creating an environment where all employees are valued and empowered. The company is committed to equal opportunity and does not discriminate in recruitment or employment practices.