Sephora Assistant Store Manager

Sephora, a leading global beauty retailer, is part of the esteemed Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a strong presence across Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continuous expansion. As an employer, Sephora is committed to fostering diversity and discovery in beauty, offering a dynamic work environment and opportunities for career growth within the global network of high-end luxury brands.

1. Support the Store Manager in leading the team to deliver an exceptional client experience in a fast-paced retail environment.
2. Utilize data to inform operational decisions and develop strategies for business growth and sales conversion.
3. Drive a selling culture to meet KPIs and promote Sephora's values.
4. Enhance team performance and support the development of internal talent.
5. Implement a continuous improvement mentality and energize the team to deliver first-class customer service.
6. Assist in managing store profit and loss, monitor shrinkage percentages, and forecast sales to maximize profitability.
7. Drive operational incentives, including brand events and visual merchandising changes, to maintain store standards.

1. 2-3+ years of experience in retail or store line management.
2. Previous retail management experience at a big box retailer or multi-site experience.

1. Excellent organizational, analytical, and business management skills.
2. Strong leadership and motivational skills.
3. Ability to attract, identify, and inspire talented employees.
4. Strong emotional intelligence and communication skills.
5. Flexibility to work weekends, evenings, and outside regular store hours.

Minimum 3 years of experience in retail or store line management, preferably with a big box retailer or in a multi-site capacity.

Sephora offers opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health wellbeing programs, life insurance, and a fun social calendar.

Sephora prides itself on being an inclusive workplace that celebrates diversity. The company is committed to creating a supportive environment where all employees are valued, recognized, and enabled to succeed through feedback, coaching, and career development.