Sephora Assistant Store Manager

Sydney • Australia

Friday, July 25, 2025

Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a strong presence in Australia and New Zealand, Sephora operates approximately 35 stores and a growing online platform, with plans for further expansion. As an employer, Sephora is committed to fostering diversity and empowering its employees, offering a dynamic environment for career growth within the luxury retail sector.

1. Support the Store Manager in leading a dynamic team to deliver exceptional client experiences.
2. Utilize data to inform operational decisions and develop strategies for business growth.
3. Drive a selling culture to meet KPIs and promote Sephora's values.
4. Enhance team performance and develop internal talent.
5. Implement a continuous improvement mentality and energize the team to deliver first-class customer service.
6. Manage the profit and loss of the store, monitor shrinkage, and forecast sales to maximize profitability.
7. Drive operational initiatives including brand events, training, and visual merchandising changes.
8. Maintain a strong and positive store culture through feedback, coaching, and recognition.
9. Monitor KPIs and assist in talent development within the store.

1. 2-3+ years' experience in retail/store line management.
2. Previous retail management experience at a big box retailer or multi-site experience.

1. Excellent client service and experiential retail skills.
2. Strong organizational, analytical, and business management skills.
3. Hands-on leadership with the ability to motivate and coach team members.
4. Ability to attract, identify, and inspire talented employees.
5. Strong emotional intelligence and communication skills.
6. Flexibility to work weekends, before/after store hours, and evenings.

Minimum 3 years of experience in retail/store line management.

$69,680 base salary plus commission, bonus, and superannuation.

Sephora offers opportunities for personal development in Australia and New Zealand, access to global luxury brand opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health wellbeing programs, life insurance, and a fun social calendar.

Sephora is dedicated to creating an inclusive and diverse workplace culture where employees are valued, recognized, and enabled to succeed. The company celebrates diversity and is committed to fostering an environment that supports personal and professional growth.