Sephora Assistant Store Manager

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a curated selection of prestigious brands and a dynamic shopping experience. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, providing ample opportunities for professional growth and development.

1. Lead and manage store operations to optimize sales and deliver exceptional customer service.
2. Recruit, train, and develop store team members in collaboration with the HR department.
3. Conduct performance reviews and provide continuous coaching and feedback to staff.
4. Plan and implement store rosters based on traffic and sales trends.
5. Drive sales by setting and communicating KPIs and ensuring team alignment with promotional activities.
6. Maintain strong customer relationships and focus on CRM initiatives to achieve KPIs.
7. Ensure compliance with merchandising guidelines and stock management standards.
8. Oversee cash handling procedures and ensure adherence to company policies.
9. Communicate effectively within the team and ensure compliance with audit processes.

1. Minimum 6 years of experience in store operations or sales management, with at least 3 years in a leadership role.
2. Experience in retail, FMCG, or hospitality industries preferred.

1. Strong leadership and team management skills.
2. Excellent analytical skills with attention to detail.
3. Proficient in Microsoft Office applications.
4. Exceptional interpersonal and communication skills.
5. Service-oriented with a passion for the retail industry.

A minimum of 5 years of experience is required, with a focus on store operations or sales management and leadership roles.

Sephora offers a comprehensive benefits package, including opportunities for career advancement, professional development programs, and a dynamic work environment.

Sephora fosters a vibrant and inclusive culture that celebrates diversity and encourages creativity. The company values innovation and collaboration, providing a supportive environment where employees can thrive and contribute to the brand's success.