Sephora Assistant Store Manager

Queensland • Australia

Wednesday, July 23, 2025

Sephora, a prestigious name in the beauty retail sector, is part of the globally renowned Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a significant presence across Australia and New Zealand, Sephora operates approximately 35 stores and continues to expand its online platform. The brand is committed to fostering diversity and discovery in beauty, offering a dynamic environment for personal and professional growth.

1. Support the Store Manager in leading the team to deliver an exceptional client experience in a fast-paced retail setting.
2. Utilize data to inform operational decisions and develop strategies for business growth and sales conversion.
3. Drive a selling culture to meet KPIs and promote Sephora's values, motivating the team.
4. Enhance team performance and capability, supporting internal talent development.
5. Implement a continuous improvement mindset and collaborate with the wider team.
6. Energize the team to deliver first-class customer service.
7. Manage profit and loss, monitor shrinkage, and forecast sales to maximize profitability.
8. Drive operational incentives including brand events, training, and visual merchandising.

1. 2-3+ years' experience in retail/store line management.
2. Previous retail management experience at a big box retailer or multi-site experience.

1. Excellent client service and experiential retail skills.
2. Organizational, analytical, and business management skills.
3. Hands-on leadership with the ability to motivate and coach team members.
4. Strong emotional intelligence and communication skills.
5. Ability to influence team members at all levels.

Minimum of 3 years in retail or store line management, preferably in a big box retailer or multi-site environment.

$69,680 base salary plus commission, bonus, and superannuation.

Opportunities for personal development in Australia and New Zealand, access to global luxury brand opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health programs, life insurance, and a fun social calendar.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment. The company values creativity, strategic thinking, and continuous exploration, ensuring that every team member is valued, recognized, and enabled to succeed.